At SnipsNazzy, we strive to provide our customers with high-quality digital products designed to enhance their beauty and barbering businesses. If you are not satisfied with your purchase, please review our return and refund policy below:
1. Eligibility for Returns & Refunds
- All products sold are digital, which means they cannot be physically returned.
- If there is an issue with the digital file you received (e.g., it is damaged or incorrect), please contact us within 7 days of purchase for a resolution.
- We cannot offer refunds for products that have already been downloaded or accessed unless there is a technical error or defect.
2. Refund Requests
- Refund requests will only be considered for defective or incorrect products. If your purchase is not what you expected or you face technical issues, please notify us within 7 days of purchase.
- We will investigate the issue and, if appropriate, offer either a replacement or a refund.
3. Non-Refundable Items
- Digital downloads of products such as videos, e-books, and templates are not eligible for return or refund after purchase.
- Please ensure that the product you are purchasing meets your needs before completing the transaction.
4. Resolution Process
- We will review your refund request and notify you of the outcome within 5 business days.
- If a refund is granted, it will be processed to the original method of payment, and you will be notified once the refund is completed.
5. Final Sale
- After the initial 7-day period, all sales are considered final. We encourage you to carefully review product descriptions and details before purchasing.
Thank you for shopping with SnipsNazzy. We are committed to providing you with the best products to help grow your beauty and barbering business!